Privacy Policy for Essien Energy LLC @ AI Talk Tool
Effective Date: October 21th, 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Essien Energy LLC @ AI Talk Tool ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name, email address, phone number, physical address
Payment information when you make a purchase or request a quote
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
2. How We Use the Information
We use the collected information for the following purposes:
To provide and maintain our services, including text messaging programs.
To process transactions and send related communications.
To personalize your experience and deliver relevant content.
To improve our website, products, and services.
To communicate with you about updates, promotions, and important notices.
To ensure compliance with legal and regulatory requirements, including A2P 10DLC guidelines.
To detect and prevent fraud or other malicious activities.
3. Data Security
We implement a variety of security measures to protect your personal information:
Encryption: Data is encrypted during transmission and at rest where appropriate.
Access Controls: Access to personal information is restricted to authorized personnel only.
Regular Audits: We conduct regular security audits and vulnerability assessments.
Secure Infrastructure: Our systems are hosted on secure infrastructure with robust protection measures.
4. Cookies & Tracking Technology
We use cookies and similar tracking technologies to monitor activity on our service and hold certain information.
Cookies: Small data files placed on your device. We use session and persistent cookies to improve your experience and analyze usage.
Web Beacons/Pixels: Electronic files used to record information about how you browse our site.
You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.
5. Sharing of Information
As stated above, we do not share customer opt-in information (including phone numbers and consent records) with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
6. Your Choices and Rights
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by replying "STOP" to our text messages.
Access and Correction: You have the right to request access to and correction of your personal information.
Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
7. Children's Privacy
Our service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]. 832-616-8538 Company address: 3403 W TC Jester Blvd Suite C24, Houston, TX 77018